Provide design, production, construction and commissioning services

Dior Water Treatment has a full set of qualifications for design, production and construction contracting, complete staffing, and can undertake EPC projects and turnkey projects.

Warranty period and installation and commissioning policy remarks

1.According to national regulations, within the validity period of the warranty and within the scope of responsibility of the warranty, consumers can enjoy free maintenance services with the warranty certificate or installation and commissioning acceptance list.

2.For the special installation services of the project signed by the customer (such as: special installation methods such as transformation of special walls, transformation or adjustment of lines, etc.), it is necessary to negotiate separately. If the customer requires our company to provide relevant installation services, it is necessary to sign a special installation service agreement and charge relevant fees.

Warranty Period and Warranty Certificate

1. Calculation of the validity period of the warranty: According to the relevant national laws and regulations, the validity period of the warranty of Dior water treatment products is calculated from the date of acceptance or the date of actual delivery.

2. Valid certificate of warranty: After a failure occurs within the validity period of the warranty, consumers must enjoy free maintenance services with valid warranty certificates (invoice, commissioning and acceptance form, completion report, etc.) , When enjoying the free maintenance service, the machine number of the repaired product must be the same as the product machine number on the repair list. If consumers cannot provide valid certificates, they will not enjoy free services, and our company will implement paid services.

The warranty period does not belong to the scope of free maintenance

According to the "Regulations on the Responsibility for Repair, Replacement and Return of Partial Products", if one of the following situations occurs, it does not belong to the scope of warranty, but can be repaired for a fee:

1.Failure or damage caused by customer's wrong installation, operation or use in non-product specified working environment;

2.Failure and damage caused by disassembly, repair and modification of the product without the authorization of Dior Water Treatment;

3.Failure damage caused by natural disasters or other force majeure factors. Such as: failures and damages caused by lightning strikes, rain, fire, floods, earthquakes, wind disasters and other natural disasters, as well as abnormal voltage, pollution, chemical erosion and other factors;

4.After purchase, our company has received customer repairs due to malfunctions and damages caused by non-product quality reasons such as operational errors, handling drops, moving bumps, etc., or due to packaging or freight company reasons. The machine is physically damaged.

5.The product label is destroyed or the date is altered;

6.The product model or serial number on the warranty certificate does not match the actual product;

Charges beyond the warranty period

Within the validity period of the warranty and within the scope of the warranty responsibility, consumers can enjoy free maintenance services with valid certificates. If the validity period of the warranty or the scope of responsibility for the warranty is exceeded, the service will be charged according to the prescribed charging standard. Charging standard = door-to-door service fee + maintenance fee + spare parts fee.

Other

1.This policy applies to water treatment equipment sold and used in China (except Hong Kong, Macau, and Taiwan). warranty policy.

2. In the event of a conflict between the terms of this policy and national or local law, the law shall prevail. Within the limits of the law, this policy is the standard.